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  • Company | SiteTrax.io

    Learn about SiteTrax, Inc., the company behind SiteTrax.io and SiteTrax.io Intelligence, and our mission to connect physical operations with trusted data and action. Data You Can Trust. Intelligence You Can Act On. Intelligence You Can Act On. Intelligence You Can Act On. Intelligence You Can Act On. SiteTrax.io Our Vision Our Vision Our Vision Our Vision At SiteTrax.io, our vision is a future where data and intelligence helps people thrive. Where the physical and digital operations for supply chain and logistics are one inseparable system, built in real-world activity and operating with active intelligence. From the operators in the yards to the executives in the boardroom, SiteTrax.io is working hard to build the infrastructure needed for every human in the supply chain to have data they can trust and the ability act on intelligence with confidence. SiteTrax.io Our Story Our Story Our Story Our Story Where many technology solutions are born at a networking event over a cocktail, or in a conference room following yet another slideshow, SiteTrax.io was born in a terminal's yard. It all began because real operation managers kept asking the same question: "Can you tell me where that container ended up?" Our story begins in 2012 at a company called Netarus, LLC, the provider of a crane and heavy equipment wireless camera operator aid system called HoistCam . Built to give clear visibility with every move, HoistCam quickly became the go to system crane operators used to see each move in action, including across ports and terminal yards. That's when Chris Machut, Founder of both Netarus and SiteTrax.io, kept getting asked "your cameras are pointing right at the container and its ID. Can you tell me where that container ended up?" With 20 years of experience as a software engineer and a love for real-world problem solving, Chris set out to do just that in 2018 thinking it would be an easy OCR add-on. It wasn't. At all. In fact it was incredibly tough and a total pain to figure out. As everyone who has ever paid for a logistics tracking technology knows, the physical-world is constantly changing, and the assets in the supply chain endure some of the most rugged conditions that brutally pressure test every solution, and they all pretty much failed or were limited. So Chris and the team spent 2 years ideating on how to get it done, and when the pandemic hit in 2020, we had a lot of free time on our hands (way too much) and decided it was time to make SiteTrax.io finally happen. So for the next 4 years, the team built an AI-powered computer vision solution from the ground up, and we did it in the real-world with real operations. No computer simulated lab environments, and no mock test sites. It was dirty, it was dark, it was rough. We had signal connection issues, we had people parking in front of cameras, and we had to read a ton of complicated (boring) guides on how to get mobile providers to host our app. But we did it. in January of 2024, we officially rolled out SiteTrax, Inc as it's own company. To this day, we remain the industry's only AI-powered vision based asset tracking data and intelligence platform capable of using any camera type in the yard, at the gate, and over the road, with the infrastructure to view your data on our live portal or send it anywhere it needs to go. It's time we were all done with proprietary solutions that have locked this industry in damaging silos for decades. It's time you became the master of your own data. SiteTrax.io Our Team Our Team Our Team Our Team Chris Machut Founder & CEO Mark Shaw Co-Founder & Chairman Bruce Maxwell Chief Financial Officer Aaron Tarnowski Chief Strategy Officer Mike O'Hagan Director of Sales Pete Coumounduros Director of Channel Partners Nick Kasmerak Production Manager Usama Mustafa Engineering Lead Mannie Ita Customer Success Daniyal Haymeed Financial Services SiteTrax.io Our Advisors Our Advisors Our Advisors Our Advisors Curtis Pogue Operations Advisor IHFB Consulting Seana Fairchild Enterprise Advisor Greyfield Evolution Andy Hwang Commercial Advisor Enterprise Advisor Bill Cuffley Technology Advisor Our Commitments to the Supply Chain and Logistics Industry Commitment on AI At SiteTrax.io, we believe AI and the intelligence capabilities built on top of your data should always make the lives and experiences of every person working in the supply chain and logistics better. We know AI is an amplifier, not something that reduces or replaces. So what better way to use it than to amplify the talent and operations that make the industry move. Commitment on Data At SiteTrax.io, we believe that individuals and entities within the supply chain and logistics should always be able to access the data that helps them thrive in a world rapidly narrowing the gap between the physical and the digital. Everyone else wants your data, and we want to make sure you are the one who actually gets it. Commitment to Operation Teams We started SiteTrax.io in your real operations, and we plan on staying there. We are committed to always expanding our data capture technology services and its fancy new intelligence features for real-world operations and the physical environments they happen in. Commitment to Small Fleets and Local Businesses Since the start of supply chain management technology solutions, massive enterprises were always the priority, and the rest of the industry got put in second place or was made to feel like they were just getting a hand out. SiteTrax.io is built to scale in price and usability from a handful of moves a month to millions. No proprietary hardware infrastructure, no massive startup software fees. You only have to buy what you actually need, and that's it. Commitment on Industry Information Silos You've seen it before, that 'awesome tech' that makes you wonder what you got yourself into as you go through the setup process. You're halfway through, and realize you're totally locked into a system that doesn't share, play nice, and isn't capable of getting all the physical operations data you actually need. But you've already invested and the hook has been set. SiteTrax.io was built to specifically avoid this problem. We saw how data was siloed even within a single organization, and we knew there had to be a better way. That's why we started with a setup where you could push your data into any and every system you need it to go via API. Our first partners were integration platforms like Splice and Chain.io. When you own your data, you should be able to decide what to do with it, and we want you to have that control. Commitment on the Future of Supply Chain and Logistics At SiteTrax.io, we want to be a thriving successful business. We also believe to our core that we should make the living, working and collaborative experiences better for everyone in the supply chain and logistics industry. At SiteTrax.io, we also believe to our core that these two things are the same. From our work volunteering with IANA to educate industry professionals on where to start with AI and become an expert fast, to the way we build our products and services, SiteTrax.io will always remain committed to building a better world as just the way we do business. Operations Data & Decision Intelligence is Finally Within Reach is Finally Within Reach is Finally Within Reach is Finally Within Reach Your operational decisions do not wait for you to search for the information you need. When an exception or conflict happens, every blind spot comes with a price tag you have to pay in labor, fees, and lost revenue. It's time someone let you get the intelligence you have always wanted in the way you need it. It's time to try SiteTrax.io. TALK TO AN EXPERT TRY OUR DEMO

  • SiteTrax.io | Supply Chain Intelligence

    SiteTrax.io turns physical asset activity into clean, structured, real-time data and decision intelligence for supply chain and logistics operations. Real Assets. Real Data. Real Intelligence. Real Decisions. Real Control. Connecting Your Physical Operations to Decision Intelligence, All on One Platform. SiteTrax.io turns physical operations into clean, structured, real-time data with integrated decision intelligence, giving supply chain and logistics teams the trusted visibility and tools they need to act with confidence. Say goodbye to expensive and limited visibility solutions. Say hello to real-time data and action ready decision intelligence. TALK TO AN EXPERT TRY OUR DEMO 98%+ Real-World Accuracy SiteTrax.io reaches 98%+ accuracy in real-world conditions, where traditional OCR performs at 70% and competitors claiming "99%" exclude the real-world condition based exceptions. 5 Capture Methods, 0 Lock-ins No proprietary hardware, Mobile phones, fixed cameras, vehicle-mounted cameras, drones and specialized capture all feed the same cloud based data and intelligence platform. 3-5% Of Traditional Visibility CapEx Traditional gate only visibility systems can cost $500K–$1M per installation. SiteTrax.io delivers a full cross-operations data layer with built-in intelligence at 3–5% of that capital cost for an equally sized organization. Every Asset Move Creates Critical Data Most of it Disappears Most of it Disappears Most of it Disappears Most of it Disappears Across supply chain and logistics operations, costs are going up, revenue margins are getting tighter, and ‘once in a lifetime’ disruptions happen once a quarter. Meanwhile, supply chain and logistics is still plagued with the same physical operations data collection challenges they had 20 years ago, leaving decision-making blind and everyday operations increasingly expensive. Untracked Gate Activity Assets gat moves are one of the primary ways the industry tracks both liability and charges. If you can't track it, you're bleeding revenue, adding costs and vulnerable. Unknown & Outdated Yard Inventory The unknown asset location, the long searches, the all day inventory walks, the idling trucker, you've seen it all, and had to categorize it as 'just part of doing business...' No Proof for Asset Condition During Move If you can't prove it, you've got to pay for it; but to prove it, there goes hours wasted searching through excel spreadsheets, paper trails and emails. Untracked Pick Ups & Drop Offs 'Where is it and when did it get here?' is an all too often phase used with asset moves, paired with the 'where did it go and when did it leave?', both cost you money. Untracked Mandatory Checkpoints Assets do not stop moving after the gate. Internal crossings, rail movements, staging transitions and operational checkpoints are often manual or invisible. Missing records mean delays, rework, exposure and costly exceptions. Introducing SiteTrax.io SiteTrax.io SiteTrax.io SiteTrax.io Five Capture Methods. One Platform for Data and Decision Intelligence. Mobile Network Drive Drone Custom Yard Inventory Gate Checks Pick-up / Delivery Asset Relocations Asset Relocations Facility Door Asset Relocations Security Checkpoints Vehicle Mounted Camera Capture Rapidly Capture Large Yards and Facilities Using SiteTrax.io with vehicle mounted cameras turns massive yard inventories into a 15 minute, no fuss drive. Yard Inventory Gate Checks Pick-up / Delivery Asset Relocations Asset Relocations Facility Door Asset Relocations Checkpoints Mobile Camera Capture Operational Visibility Whereever You Need it. SiteTrax.io provides both an android app and web-based scanning, freeing your automated visibility from single check-point limits. Yard Inventory Gate Checks Pick-up / Delivery Asset Relocations Asset Relocations Facility Door Asset Relocations Security Checkpoints Drone Capture Capture Yards with Harzards and Low Access SiteTrax.io on drones gives you visibility into yards where it is dangerous and difficult to reach assets by your team on the ground. Yard Inventory Gate Checks Pick-up / Delivery Asset Relocations Asset Relocations Facility Door Asset Relocations Security Checkpoints Fixed Network Camera Capture 24/7 Automate Capture at Critical Checkpoints Whether a gate, portal, check-point or just along a route, SiteTrax.io turns each movement into usable operations data. Yard Inventory Gate Checks Pick-up / Delivery Asset Relocations Asset Relocations Facility Door Asset Relocations Security Checkpoints Robotics and Custom Camera Capture Break Out of Traditional Data Capture Limits Your operational data should not be limited by how you can capture it. SiteTrax.io makes that possible and is ready to move into the future with you. Built in Real-World Conditions For Real-World Operations For Real-World Operations For Real-World Operations For Real-World Operations TALK TO AN EXPERT TRY OUR DEMO Want to Know What Sets SiteTrax.io Apart? SiteTrax.io asset tracking software is device agnostic and operates on the cloud. That means you finally have a way to capture and translate any asset move across your operations using basic cameras like a cell phone or a commercially available security camera. Best part? Because we focused for over 6 years on the single goal of providing you with consistent, reliable, and real-time data, you don't sacrifice quality for a lower cost. We've done head-to-head testing with legacy industry visibility systems and outperform on speed and accuracy every time. No more $500k+, heavy infrastructure gate camera systems. No more data silos tied to platforms that help you survive, not thrive. Your operations. Your data. Your intelligence. Your way. Cloud Based Technology Device Agnostic Capture Free yourself from expensive equipment and limited use cases. Learn More Real-World Training Models That Deliver Where other's deliver excuses for the real-world, we deliver results. Learn More Full Operations Beyond the Gate Your operations don't stop at a checkpoint, and neither should your real-time visibility. Learn More Asset Types and IDs Trained for Variability Got standardized assets to scan? Done. Got something custom? We've simplified that too. Learn More Damaged or Missing ID's Exception Handling We know it's when things are going wrong that you need to know about it the most. Learn More Open API + AI Connectors Built For Integration Where others built an interface first, we built a physical operations data translator. Learn More Physical Operations Data Now in Real-Time Now in Real-Time Now in Real-Time Now in Real-Time What Data Does SiteTrax.io Capture? SiteTrax.io captures each asset movement and turns it into a clean, real-time record: what moved, when and where where it was last seen, what it was paired with, and the image evidence to prove it. From containers and chassis to truck DOT numbers and custom trailer IDs, your physical operations become structured data your people and intelligence systems can easily act on. Front Gate Intermodal Container IDs AI4U 243282 0 01:24 pm EST Spot 53 Chassis IDs IMDL 001956 11:54 am EST Door 42 Trailer IDs PI 314159 04:19 pm EST Front Gate DOT Numbers DOT 8675309 11:16 am EST NYC Track 01 Rail IDs RAIL 051989 05:00 am EST Yard EMC2 Custom Asset IDs AE 18790314 01:15 am EST Learn More Turning Your Physical Operations Into Data Powered Decision Intelligence Into Data Powered Decision Intelligence Into Data Powered Decision Intelligence Into Data Powered Decision Intelligence SiteTrax.io's cloud based asset tracking software uses device agnostic, AI-powered computer vision to deliver real-time data of your physical operations directly to you and your team. What does that mean in plain English? You finally have a way to track all of your assets across all of your operations, and you can do it from one platform, in one format, and integrate that data into any system you use. That's right, we don't lock you in to a proprietary interface to get your data. You get to chose where the data goes, and what you do with it. 01 A Camera Captures an Asset Move or Parked Location SiteTrax.io asset tracking software is device agnostic and operates on the cloud. That means you finally have a way to capture and translate any asset move across your operations using a cell phone or a commercially available security. Network Cameras Mobile Phones Tablets Vehicles Drones Robotics 02 Gate Captures Inventory PU/DO Proof Points Door Arrivals Exceptions SiteTrax.io Translates That Capture into a Real-Time Asset Digital Twin SiteTrax.io asset tracking software is device agnostic and operates on the cloud. That means you finally have a way to capture and translate any asset move across your operations using a cell phone or a commercially available security. 03 GenAIs Agentic AIs Integrations XMS Platforms Customers Partners Your Data is Now Accessible and Pushed Wherever You Need it. Your data is pushed automatically to the platforms and systems your operations use everyday. Your data is also always accessible on the SiteTrax.io Live Portal, where we are working hard to bring you the advanced intelligence features to see, decide and act in ways that make traditional management systems obsolete. 04 Decisions Trend Analysis Exceptions Conflicts Security Cost Reduction You're in Control. Welcome to the New World of Decision Intelligence SiteTrax.io asset tracking software is device agnostic and operates on the cloud. That means you finally have a way to capture and translate any asset move across your operations using a cell phone or a commercially available security. Say Hello to SiteTrax.io Intelligence SiteTrax.io Intelligence SiteTrax.io Intelligence SiteTrax.io Intelligence (and goodbye to all the old management platforms that couldn't keep up with you) We built our data layer on real-world operations. Now, we're bringing you the intelligence layer that turns that data into actions and insights for unmatched operational control. ACTIVATE INTELLIGENCE Your Operations Home for Intelligence SiteTrax.io Live Portal SiteTrax.io Live Portal SiteTrax.io Live Portal SiteTrax.io Live Portal SiteTrax.io translates your physical operations into the data and intelligence layers your system needs to thrive. Our Live Portal is the platform where it all happens and you have one place to get the data and insights you need to plan and act decisively. No more limited capabilities, information and usability siloes, and expensive digital infrastructures that only solve fractions of your operations. Integrated right into the portals data SiteTrax.io Intelligence is purpose built with you, from your data, for your needs, to power your operations.SiteTrax.io Intelligence built on SiteTrax.io physical operations data will be the only intelligence integrator you and your teams will ever need. Launch Live Portal Delivering Data and Intelligence Data and Intelligence Data and Intelligence Data and Intelligence Directly to the Systems You Already Rely on Trusted Across Real-World Operations Stay up to Date Latest News From SiteTrax.io Latest News From SiteTrax.io Latest News From SiteTrax.io Latest News From SiteTrax.io Visit Our Newsroom Operations Data & Decision Intelligence is Finally Within Reach is Finally Within Reach is Finally Within Reach is Finally Within Reach Your operational decisions do not wait for you to search for the information you need. When an exception or conflict happens, every blind spot comes with a price tag you have to pay in labor, fees, and lost revenue. It's time someone let you get the intelligence you have always wanted in the way you need it. It's time to try SiteTrax.io. TALK TO AN EXPERT TRY OUR DEMO

  • Events and Activity | SiteTrax.io

    logistics technology conferences, SiteTrax.io events, intermodal AI events, supply chain intelligence events Operations Data & Decision Intelligence is Finally Within Reach is Finally Within Reach is Finally Within Reach is Finally Within Reach Your operational decisions do not wait for you to search for the information you need. When an exception or conflict happens, every blind spot comes with a price tag you have to pay in labor, fees, and lost revenue. It's time someone let you get the intelligence you have always wanted in the way you need it. It's time to try SiteTrax.io. TALK TO AN EXPERT TRY OUR DEMO SiteTrax.io Upcoming Events & Activity Upcoming Events & Activity Upcoming Events & Activity Upcoming Events & Activity Event ASCM CHAINge Conference Organization ASCM Date September 29-30, 2026 Activity AI Presentation SiteTrax.io Attendees Chris Machut, CEO (Speaker) Seana Fairchild, Advisor (Speaker) Aaron Tarnowski, CSO Why Your Inventory Is Lying to You, And How Operations Teams Are Fixing It with Physical Al Inventory problems are rarely labeled as revenue problems, but they should be. When inventory data does not reflect physical reality, assets sit unbilled, dwell time increases, detention accrues and operations teams spend their days resolving exceptions instead of moving freight. The cost shows up quietly on the bottom line until it becomes impossible to ignore. Visit the CHAINge Site Event ASCM CHAINge Conference Organization Virginia Maritime Association Date October 13-15, 2026 Activity AI Panel SiteTrax.io Attendees Chris Machut, CEO (Speaker) Aaron Tarnowski, CSO AI for Supply Chain: Who's Using it and Why This panel will break down the fundamentals of AI in a practical and accessible way while also exploring how leading organizations are already applying it across logistics functions, from predictive demand planning to real-time visibility. Visit the VMA26 Site SiteTrax.io Recent Events & Activity Recent Events & Activity Recent Events & Activity Recent Events & Activity Event IANA Business Meeting Organization Intermodal Association of North America Date September 14-17, 2026 Activity AI Session Presentation & AI Work Group SiteTrax.io Attendees Chris Machut, CEO (Speaker) Seana Fairchild, Advisor (Speaker) Aaron Tarnowski, CSO The Supply Chain AI Hot Seat: What AI Gets Right, What Leaders Get Wrong Join us for this sharp, debate-style conversation that provides a 2026 AI reality check and equips attendees with tools to assess readiness, drive adoption, and align internal stakeholders around an AI strategy. Visit AI at IANA Event IANA Business Meeting Organization Intermodal Association of North America Date May 4-6, 2026 Activity AI Session Presentation & Workshop SiteTrax.io Attendees Chris Machut, CEO Aaron Tarnowski, CSO Conclusion of 4 Pillars of AI Education Series and Launch of "An Itelligent Container Journey" Your operations are already producing the answers your team needs. SiteTrax.io captures each asset movement and turns it into a clean, real-time record: what moved, when and where where it was last seen, what it was paired with, and the image evidence to prove it. From containers and chassis to truck DOT numbers and custom trailer IDs, your physical operations become structured data your people and intelligence systems can act on. Visit AI at IANA Event ASCM San Diego Annual Conference Organization ASCM San Diego Chapter Date May 8, 2026 Activity AI Presentation SiteTrax.io Attendees Chris Machut, CEO Aaron Tarnowski, CSO Concept to Reality: What It Actually Takes to Make AI Operational AI is moving fast, but making it useful in real operations is a different challenge. This session looked at how capabilities like LLMs, agents, analytics, and applied AI are beginning to impact logistics and the supply chain, along with what it takes to put them to work in meaningful ways. Attendees left with a practical view of where to start, what matters most, and how to move from concept to real operational intelligence. Visit ASCM SD Site Stay up to Date Latest News From SiteTrax.io Latest News From SiteTrax.io Latest News From SiteTrax.io Latest News From SiteTrax.io SiteTrax.io Archived Events & Activity Archived Events & Activity Archived Events & Activity Archived Events & Activity Organization Harbor Trucking Association Event DrayTech Date May 2026 No Linked Post Organization MHI Event Modex Date March 2026 No Linked Post Organization Manifest Event Manifest Conference Date February 2026 No Linked Post Organization Intermodal Association of North America Event IANA Expo 2025 Date September 2025 Link to Archived Post Organization Harbor Trucking Association Event DrayTech Date May 2025 No Linked Post Organization Manifest Event Manifest Conference Date February 2025 No Linked Post Organization South Carolina International Trade Conference Event SCITC Date October 2024 Link to Archived Post Organization Intermodal Association of North America Event IANA Expo 2024 Date September 2024 Link to Archived Post Organization Journal of Commerce Event TPM Conference Date March 2024 Link to Archived Post Organization MHI Event Modex Date March 2024 Link to Archived Post Organization Manifest Event Manifest Conference Date February 2024 No Linked Post Organization Virginia Maritime Association Event International Trade Symposium Date September 2023 Link to Archived Post Organization Intermodal Association of North America Event IANA Expo 2022 Date September 2022 Link to Archived Post Organization The American Association of Port Authorities Event AAPA Conference Date May 2022 No Linked Post

  • Intelligence | SiteTrax.io

    Say Hello to SiteTrax.io Intelligence SiteTrax.io Intelligence SiteTrax.io Intelligence SiteTrax.io Intelligence SiteTrax.io Intelligence unlocks a level of visibility, control and decision making possibilities that supply chain and logistics has never seen before. Need an instant analysis of after hour moves? Done. Need to know which containers are at risk for detention fees today? Done. Need to know yard capacity trends to optimize asset utilization? Done. Where others have built platforms that still leave your data problems unanswered, we built SiteTrax.io Intelligence on top of the physical-world operational data layer we've spent years perfecting. While they spent their time building intelligence features on top of the real-world problems they've always had, we've built operational intelligence in your real world. Operational Data Brought To Life AI Integrations AI Integrations AI Integrations AI Integrations SiteTrax.io Intelligence includes both integrated Generative AI capabilities as well as integrations into the major AI platforms your organization already use daily. Your Operational Data and Intelligence Now on One Platform The SiteTrax.io Live Portal The SiteTrax.io Live Portal The SiteTrax.io Live Portal The SiteTrax.io Live Portal The SiteTrax.io Live Portal now has integrated intelligence capabilities for you to get the most out of your operations data directly within your project. That means no extra subscriptions or additional software packages for you to get the control you've always needed to act with confidence. Launch Live Portal AI Integration OpenAI - ChatGPT OpenAI - ChatGPT OpenAI - ChatGPT OpenAI - ChatGPT Live Insights Trend Analysis Exception Flagging Cost Reduction Revenue Growth Efficiency Planning Safely connect your SiteTrax.io data directly into your company's OpenAI account, giving you instant access to the power of ChatGPT's GenAI and Agentic AI capabilities right from your live, real-world operations. TALK TO AN EXPERT CONNECT TO ChatGPT AI Integration Anthropic - Claude Anthropic - Claude Anthropic - Claude Anthropic - Claude Live Insights Trend Analysis Exception Flagging Cost Reduction Revenue Growth Efficiency Planning Safely connect your SiteTrax.io data directly into your company's Anthropic account, giving you instant access to the power of Claude's GenAI and Agentic AI capabilities right from your live, real-world operations. TALK TO AN EXPERT CONNECT TO CLAUDE Don't See the AI Platform Your Team Needs? Tell us What You Want Next! Tell us What You Want Next! Tell us What You Want Next! Tell us What You Want Next! The SiteTrax.io team is working hard to build the full integration network that brings together intelligence and platform freedom to supply chain and logistics operations. We want to know from you what integrations and features matter most so we can keep delivering the best platform that keeps you moving. Integration Request Form First name* Last name* Email* Request an AI or Intelligence Integration Request a Feature Yes, subscribe me to your newsletter. Submit Operations Data & Decision Intelligence is Finally Within Reach is Finally Within Reach is Finally Within Reach is Finally Within Reach Your operational decisions do not wait for you to search for the information you need. When an exception or conflict happens, every blind spot comes with a price tag you have to pay in labor, fees, and lost revenue. It's time someone let you get the intelligence you have always wanted in the way you need it. It's time to try SiteTrax.io. TALK TO AN EXPERT TRY OUR DEMO

  • Operations Data | SiteTrax.io

    Turn asset movement into structured, real-time records with IDs, timestamps, locations, images and pairings ready for operations, integrations and AI. Real Assets. Real Data. Real Intelligence. Real Intelligence. Real Intelligence. Real Intelligence. The future of logistics will be built on accurate operations data. Is yours ready? Real-time, accurate data is fast becoming one of the greatest assets within a supply chain and logistics company's strategic arsenal. It powers intelligence and provides a company with both the control and resilience it needs in a rapidly changing commercial ecosystem. In a world where everyone is trying to capture your data, SiteTrax.io is here to help you own it. Real Assets. Real Data. Real Intelligence. Real Intelligence. Real Intelligence. Real Intelligence. You've Waited Long Enough for Technology to Catch-up and Move with You in the Real-World. Your operations don't happen in a simulation or a lab, and the technology responsible for translating physical operational moves into real-time and accurate data shouldn't be built there either. SiteTrax.io was built, refined, and perfected in real-world physical operations for over 6 years to deliver to you the real-time data you need to see every move, know when something is going wrong, and make the right decisions. Unlock the Data You Always had but Couldn't Capture. SiteTrax.io is where intelligence thrives , and bad data goes to die. Asset ID Location Spot 24 Timestamp 11:54 am EST CMAU 962956 0 CMAU 962956 0 Turn Your Moves Into Reliable Asset Data Reliable Asset Data Reliable Asset Data Reliable Asset Data Your operations don't happen in a simulation or a lab, and the technology responsible for translating physical operational moves into real-time and accurate data shouldn't be built there either. SiteTrax.io was built, refined, and perfected in real-world physical operations for over 6 years to deliver to you the real-time data you need to see every move, know when something is going wrong, and make the right decisions. Unlock the Data You Always had but Couldn't Capture. SiteTrax.io Models are Trained For the Assets and Conditions Your Operations are Built on Your Operations are Built on Your Operations are Built on Your Operations are Built on Image Proof Record Asset ID Data Grouping Date/Time Asset Type Upload Date/Time Exception / Confirmation Asset Location AI Models Trained For the Assets and Conditions Your Operations are Built on Your Operations are Built on Your Operations are Built on Your Operations are Built on Asset Type Intermodal Container Trained Asset Variations ISO, Domestic, & Reefer Asset Detection Pre-Trained Standard Individual & Paired Asset Records Pre-Trained Standard Flagged Exceptions Pre-Trained Standard Varied Environmental Conditions Pre-Trained Standard Varied Asset & ID Conditions Pre-Trained Standard Varied Angles & Proximity Pre-Trained Standard License Plate Recognition Provided with Paired Records SiteTrax.io Intermodal Container Data SiteTrax.io is pretrained to detect intermodal containers and recognize standardized ISO 6346 container IDs from day one. The models are already trained across the environmental conditions, asset variations, and real-world capture scenarios containers operate in, so custom container subtypes primarily require training the specific ID format they need SiteTrax.io to recognize. Asset Type Chassis Trained Asset Variations All Using ISO 6346 Standard Asset Detection Pre-Trained Standard Individual & Paired Asset Records Pre-Trained Standard Flagged Exceptions Pre-Trained Standard Varied Environmental Conditions Pre-Trained Standard Varied Asset & ID Conditions Pre-Trained Standard Varied Angles & Proximity Pre-Trained Standard License Plate Recognition Provided with Asset Record SiteTrax.io Chassis Data SiteTrax.io is pretrained to detect chassis in real-world supply chain environments, with standardized chassis identification types ready for recognition when they align to supported ISO 6346 formats. For chassis using company-specific or nonstandard IDs, the asset detection and environmental training are already in place, so training focuses on teaching SiteTrax.io the additional ID format. Asset Type Trucks (DOT Number) Trained Asset Variations All Using U.S. DOT # Standard Asset Detection Pre-Trained Standard Individual & Paired Asset Records Pre-Trained Standard Flagged Exceptions Pre-Trained Standard Varied Environmental Conditions Pre-Trained Standard Varied Asset & ID Conditions Pre-Trained Standard Varied Angles & Proximity Pre-Trained Standard License Plate Recognition Provided with Asset Record SiteTrax.io Truck (DOT #) Data SiteTrax.io is pretrained to detect trucks and recognize U.S. DOT numbers without customer-specific model training. That gives operations a standardized truck identifier that can be captured alongside associated assets, timestamps, location, and other event data as the truck moves through the operation. Asset Type Trailers Trained Asset Variations Proprietary (Existing Customers) Asset Detection Pre-Trained Standard Individual & Paired Asset Records Pre-Trained Standard Flagged Exceptions Pre-Trained Standard Varied Environmental Conditions Pre-Trained Standard Varied Asset & ID Conditions Pre-Trained Standard Varied Angles & Proximity Pre-Trained Standard License Plate Recognition Provided with Asset Record SiteTrax.io Trailer Data SiteTrax.io is pretrained to detect trailers across the conditions and configurations found in yards, gates, distribution centers, and over-the-road operations. Because trailer identification is typically company-specific rather than governed by one universal ID standard, SiteTrax.io trains on the customer’s trailer ID format while building on the asset and environmental models already in place. Asset Type Rail Trained Asset Variations Varied Asset Detection Pre-Trained Standard Individual & Paired Asset Records Pre-Trained Standard Flagged Exceptions Pre-Trained Standard Varied Environmental Conditions Pre-Trained Standard Varied Asset & ID Conditions Pre-Trained Standard Varied Angles & Proximity Pre-Trained Standard License Plate Recognition Not on Asset Type SiteTrax.io Rail Data SiteTrax.io is trained to detect rail cars across real-world rail and intermodal environments, accounting for changing angles, lighting, motion, and asset conditions. Customer-specific training then teaches SiteTrax.io the rail car ID formats and markings that need to be recognized, turning each capture into structured asset and event data. Asset Type Custom Assets & IDs Trained Asset Variations Proprietary (Existing Customers) Asset Detection Pre-Trained or Trainable Individual & Paired Asset Records Pre-Trained Standard Flagged Exceptions Pre-Trained Standard Varied Environmental Conditions Pre-Trained Standard Varied Asset & ID Conditions Pre-Trained Standard Varied Angles & Proximity Pre-Trained Standard License Plate Recognition Provided with Asset Record SiteTrax.io Custom Asset Data SiteTrax.io can extend the same capture model to specialized equipment and asset types unique to an operation. The underlying model is trained to account for the asset and the real-world environment it operates in, while customer-specific training teaches SiteTrax.io which visible ID format identifies that asset. Talk To An Expert Say Hello to Your Data's New Home The SiteTrax.io Live Portal The SiteTrax.io Live Portal The SiteTrax.io Live Portal The SiteTrax.io Live Portal Where physical operations turns into accessible data records, and reliable data records into decision intelligence. Visit The Live Portal Operations Data & Decision Intelligence is Finally Within Reach is Finally Within Reach is Finally Within Reach is Finally Within Reach Your operational decisions do not wait for you to search for the information you need. When an exception or conflict happens, every blind spot comes with a price tag you have to pay in labor, fees, and lost revenue. It's time someone let you get the intelligence you have always wanted in the way you need it. It's time to try SiteTrax.io. TALK TO AN EXPERT TRY OUR DEMO

  • Capture Methods | SiteTrax.io

    Use mobile, fixed network, vehicle-mounted, drone and custom camera capture to create consistent logistics asset data across real-world operations. Goodbye Expensive, Proprietary Hardware Hello Easy-to-Use, Off-the-Shelf Devices Hello Easy-to-Use, Off-the-Shelf Devices Hello Easy-to-Use, Off-the-Shelf Devices Hello Easy-to-Use, Off-the-Shelf Devices SiteTrax.io was Purpose Built to Unlock Asset Tracking Across Your Operations by Using Off-The-Shelf Camera Based Devices. Large scale computer vision-based gate systems have historically come with massive capital investments, where a single gate installation can run between $500K and $1M before a single read ever happens. SiteTrax.io delivers more accurate data at roughly 3-5% of that capital cost. But the capital story doesn't stop at the gate. Because SiteTrax.io works across any capture device, extending visibility into the yard or onto the road doesn't require a second major capital investment. A mobile phone, an existing security camera, a vehicle mounted device. Whatever makes sense for that environment. Operations get end-to-end asset visibility for what traditional systems charge just to get started. Inventory & On-The-Go Capture Mobile Cameras Mobile Cameras Mobile Cameras Mobile Cameras Bring Visibility to Operations That Have Never Had It Make yards, customer locations, remote facilities, overflow lots, temporary sites, and third-party operations measurable without waiting for permanent infrastructure. SiteTrax.io Mobile gives teams the ability to inventory assets, verify equipment, audit reported activity, confirm utilization, document conditions, and create trustworthy operational records anywhere the work takes them. That opens visibility across locations organizations do not own, cannot modify, or previously could not justify instrumenting. A single team can extend reliable physical operations data across an entire network and uncover missing assets, revenue leakage, utilization problems, and blind spots that were previously accepted as unavoidable. Gates and Checkpoint Capture Method Fixed Network Cameras Fixed Network Cameras Fixed Network Cameras Fixed Network Cameras Build a 24/7 Record of Every Critical Move at Every Facility Create continuous visibility at the places where asset activity matters most. Know what entered, what left, when it happened, what equipment was associated, and what the operation looked like at that moment. SiteTrax.io gives teams a dependable record across gates, checkpoints, docks, staging areas, rail interfaces, and other critical flows. That record can drive faster decisions, stronger compliance, better customer visibility, automated workflows, and defensible proof when something goes wrong. The result is an operation that remembers every important movement, even when nobody was there watching. Inventory Capture Method Vehicle Mounted Cameras Vehicle Mounted Cameras Vehicle Mounted Cameras Vehicle Mounted Cameras Know What's Really in Your Yard and Keep it Moving Turn large, constantly changing yards into an operational picture your team can actually use. SiteTrax.io Drive can rapidly refresh asset inventory, location, dwell, equipment availability, and movement information across the facility. Teams spend less time searching for trailers, containers, and chassis and more time managing the exceptions that affect throughput and utilization. That creates a foundation for smarter staging, faster dispatch, better equipment utilization, more accurate yard inventory, and earlier identification of assets that have been sitting too long. Your yard stops being a collection of educated guesses and becomes a continuously measurable operating environment. Inventory Capture Method Drone Cameras Drone Cameras Drone Cameras Drone Cameras Change the Way You See What is going on in Your Operations Gain a level of operational awareness that is difficult to achieve from the ground alone. Drone capture gives teams the ability to assess large yards, terminals, storage areas, remote sites, and dense asset populations quickly, creating a broader picture of inventory, positioning, utilization, congestion, and available capacity. That perspective can support faster inventory validation, better space planning, asset location, operational audits, and strategic decisions about how the facility is being used. For operations measured in acres rather than lanes, SiteTrax.io makes it possible to understand the physical environment at a scale that traditional ground-based visibility struggles to reach. Do it Your Way Capture Methods Customized Camera Systems Customized Camera Systems Customized Camera Systems Customized Camera Systems Customization is Built-in so Your Operations Stay Consistent Some of the highest-value operational problems do not fit neatly into a standard software feature. SiteTrax.io can extend physical operations intelligence into specialized workflows involving unique equipment, proprietary identifiers, seals, conditions, compliance events, unusual asset movements, and other critical activities that organizations still manage manually or cannot measure reliably today. That gives teams a path to automate previously invisible processes, create evidence around high-consequence events, connect specialized activity to the rest of their operational data, and build intelligence around problems unique to their business. As new requirements emerge, the SiteTrax.io data foundation can grow with them. Web-based Capture App Snap Capture App Snap Capture App Snap Capture App Snap Capture App Make Operational Data Capture Available from Anyone, Anywhere SiteTrax.io Snap removes the friction from collecting trusted physical operations data. No dedicated hardware, complex setup, or specialized training is required. Anyone with a phone can open a secure link or scan a QR code and contribute asset data directly to your SiteTrax.io project. That makes it easy to extend visibility beyond your own team. Drivers, customers, contractors, field personnel, auditors, and partners can capture an asset, verify an ID, document a condition, confirm a handoff, or create proof at the exact moment it matters. Snap gives you a simple way to turn more people, locations, and operational moments into reliable data sources without adding another system they have to learn. Operations Data & Decision Intelligence is Finally Within Reach is Finally Within Reach is Finally Within Reach is Finally Within Reach Your operational decisions do not wait for you to search for the information you need. When an exception or conflict happens, every blind spot comes with a price tag you have to pay in labor, fees, and lost revenue. It's time someone let you get the intelligence you have always wanted in the way you need it. It's time to try SiteTrax.io. TALK TO AN EXPERT TRY OUR DEMO

  • Newsroom | SiteTrax.io

    Read SiteTrax.io press releases, company news, product announcements and updates on physical operations data, supply chain AI and decision intelligence. Featured Story Full Newsroom Articles (5) 5 posts Archived (4) 4 posts Industry Events (1) 1 post Press Releases (1) 1 post 1 2 3

  • Support | SiteTrax.io

    Access SiteTrax.io support resources, product guidance, model training information and help for teams using the SiteTrax.io platform.

  • Privacy Policy | SiteTrax.io

    Read the SiteTrax, Inc. privacy policy covering how information is collected, used, protected and managed across SiteTrax.io websites and services. SiteTrax.io Privacy Policy Privacy Policy Privacy Policy Privacy Policy Effective Date: November 6, 2025 This Privacy Policy describes how SiteTrax, Inc. (“SiteTrax, Inc.,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal and organizational data through its software-as-a-service offering, SiteTrax.io. SiteTrax, Inc. provides computer vision and machine learning technologies to enterprise customers that monitor publicly visible supply chain assets. 1. Scope and Applicability This policy applies to: Visitors to SiteTrax.io and affiliated websites; Users of SiteTrax.io under a subscription agreement; Enterprise customer administrators and end users whose content or contact details are submitted through our services. This Privacy Policy does not apply to third-party platforms or software integrated by customers or end users, nor does it govern the privacy practices of our customers. 2. Role of SiteTrax, Inc. Data Processor: For customer-submitted images, video, and associated metadata processed through SiteTrax.io, SiteTrax, Inc. acts as a data processor, processing data solely on behalf of and under the instruction of enterprise customers. Data Controller: For business contact information submitted by enterprise representatives (e.g., sales inquiries, billing contacts), SiteTrax, Inc. acts as a controller. 3. Types of Data Collected A. Customer Content (Processor Role) Images and video of publicly visible assets (e.g., intermodal containers, trailers) Sensor, GPS, and metadata associated with those captures User-submitted feedback on image quality, asset classification, or data accuracy B. Business Contact Data (Controller Role) Names, titles, and work email addresses of enterprise contacts Login credentials, IP address, browser/device info for account security Billing and usage information for contractual fulfillment 4. Use of Customer Content for Model Improvement SiteTrax.io incorporates user-submitted Feedback Content (e.g., good/bad capture indicators, label corrections, new asset type requests) to improve detection and classification models. This data: Is limited to assets that are publicly visible by nature (e.g., containers, signage) Is de-identified where feasible and used to train and validate models for both the submitting customer and others May be retained in anonymized or pseudonymized form to support reproducibility, versioning, and auditability of models Enterprise customers may request to: Limit use of their feedback to customer-specific model instances Disable feedback-based model training altogether via administrative settings or contract terms SiteTrax, Inc. does not use customer content beyond feedback submissions for model training without explicit written instruction as outlined in the SiteTrax.io Terms of Service at https://www.sitetrax.io/tos. 5. How We Use Information (Controller Role) SiteTrax, Inc. uses business contact and usage data to: Operate and support the SiteTrax.io platform Send service-related notifications, alerts, and operational updates Manage billing, subscription, and account lifecycle activities Respond to enterprise requests or legal/regulatory inquiries We do not sell personal data or use it for third-party advertising. 6. Data Sharing and Subprocessors We may share personal information: With authorized subprocessors who support hosting, infrastructure, support, or analytics under strict confidentiality and data processing agreements With legal authorities if required by subpoena, court order, or applicable law As part of a merger, acquisition, or business restructuring A current list of subprocessors and their purposes is available to enterprise customers upon request via support@sitetrax.io . 7. Security and ISO 27001 Alignment SiteTrax, Inc. implements administrative, technical, and physical safeguards consistent with ISO 27001 security controls, including: Role-based access controls Data encryption in transit and at rest Logging and monitoring Regular vulnerability assessments and incident response protocols In the event of a data breach involving your content, SiteTrax, Inc. will notify affected customers promptly and in accordance with legal obligations. 8. Data Retention Customer content is retained only as long as necessary to provide the services and fulfill contractual obligations. Feedback content used for model training is retained for versioning and reproducibility, unless an opt-out is enacted. Business contact data is retained to meet legal, financial, and operational obligations. 9. Rights and Choices Subject to U.S. state privacy laws (e.g., CPRA, VCDPA, CPA), enterprise contacts and authorized users may have rights to: Access, correct, or delete personal information Opt out of data sale (not applicable, as we do not sell data) Limit processing of sensitive personal data (none collected) Requests should be directed to: support@sitetrax.io 10. Cross-Border Transfers Customer data is primarily processed in the United States. SiteTrax, Inc. ensures adequate safeguards for international data transfers where applicable. 11. Changes to This Policy We may update this policy to reflect legal, operational, or technical changes. We will notify customers of material updates via the SiteTrax.io dashboard or direct email. 12. Contact If you have any questions or requests, contact: SiteTrax, Inc. 4855 Brookside Ct, Ste B Norfolk, VA 23502 Email: support@sitetrax.io

  • Contact | SiteTrax.io

    Talk with SiteTrax.io about physical operations capture, real-time asset data, AI integrations or decision intelligence and request a tailored demonstration. Contact Us Contact Us Contact Us Contact Us Reach Out Today and Start Building Your Operation's Digital Layer on an Intelligent Foundation First name* Last name* Company Name* Work Email* Message* I'm interested in becoming a SiteTrax.io technology partner. Yes, subscribe me to your newsletter. Submit

  • Terms of Service | SiteTrax.io

    Read the SiteTrax, Inc. terms of service governing use of SiteTrax.io products, services and websites. SiteTrax.io Terms and Conditions Terms and Conditions Terms and Conditions Terms and Conditions Effective Date: March 24, 2026 1. Introduction, Acceptance, and Governing Documents 1.1 Company and Definitions These Terms of Service (“Terms”) govern the use of the SiteTrax.io software, platform, computer vision, Optical Character Recognition (OCR), and related services (collectively, the “Platform” or “Services”) provided by SiteTrax, Inc., a Virginia corporation (“Company,” “we,” “us,” or “our”). These Terms apply to each person or entity who accesses or uses the Services (“Customer” or “you”). Key defined terms include: Customer Content: All data, information, images, documents, and other materials uploaded, submitted, stored, or processed by the Customer using the Services. AI Output Data (Output): The data resulting from the processing of Customer Content by the Platform, including OCR results, identified asset IDs, and geolocation logs. Aggregated Data (Derived Data): Data generated by SiteTrax, Inc. related to the operation and usage of the Services, which is statistical, de-identified, anonymized, and cannot reasonably be linked to any specific Customer or individual person. Order Form: Any order form, statement of work, separate service agreement or online checkout process executed by or accepted by the Customer and SiteTrax, Inc. 1.2 Applicability and Acceptance of Terms By executing an Order Form, issuing a purchase order, paying an invoice, or accessing or utilizing the Platform, the Customer accepts and agrees to be bound by these Terms. Use of the Services is explicitly conditioned upon agreement to these Terms. If the Customer does not agree, the Customer must not access or utilize the Services. If the Services are used on behalf of a legal entity, the individual user represents and warrants that they have the authority to bind that entity, and acceptance of these Terms will be deemed an acceptance by that entity. 1.3 Eligibility Subscription to the Services is available only to individuals who are at least 18 years old and capable of forming legally binding contracts under applicable law. By using the Services, the Customer represents and warrants that they meet this eligibility requirement. 1.4 Changes to Terms SiteTrax, Inc. may revise and update these Terms from time to time in its sole discretion. SiteTrax, Inc. will notify the Customer of material changes at least thirty (30) days in advance by email to the Customer’s registered contact address and by posting them on the website. All changes are effective immediately upon notification and posting, or on the effective date stated in the notice, if later, and apply to all access to and use thereafter. Continued use of the Services following the effective date of revised Terms signifies acceptance and agreement to the changes. However, any changes to the dispute resolution provisions in Section 11 will not apply to any Disputes for which the parties had actual notice prior to the effective date of the change. 1.5 Governing Documents If the Customer has entered into a Service Agreement or Order Form with SiteTrax, Inc., such document is incorporated herein by reference. To the extent of any conflict or inconsistency between the provisions of an executed Service Agreement/Order Form and these Terms, the provisions of the Service Agreement or Order Form shall control and supersede these Terms. 2. Services, Account Management, and Payment 2.1 Services Provided SiteTrax.io provides an AI-as-a-Service Platform utilizing computer vision and OCR technology to capture the identification (ID) and geolocation of physical assets, primarily intermodal containers and chassis. The Services include, but are not limited to, capturing asset data in near real-time and pushing that data into designated databases or systems. 2.2 Service Availability and Changes The Customer acknowledges that the Services provided by SiteTrax.io are subject to necessary change and modification. SiteTrax, Inc. will not be liable if for any reason all or any part of the Services is unavailable at any time or for any period. SiteTrax, Inc. reserves the right to restrict access to some parts or all of the Services to users periodically. The Customer is responsible for making all arrangements necessary to have access to the Services, including maintaining appropriate network and internet access. 2.3 Account Security The Customer is responsible for maintaining the confidentiality and security of all user names, passwords, and security information provided for access to the Platform. The Customer shall treat such information as strictly confidential and shall not disclose it to any unauthorized third party. The Customer agrees to notify SiteTrax, Inc. immediately of any unauthorized access to or use of credentials or any other breach of security. SiteTrax, Inc. retains the right to disable any account or credential at any time in its sole discretion, with or without cause, including if SiteTrax, Inc. believes the Customer has violated any provision of these Terms. 2.4 Fees and Payment The Customer agrees to pay all fees set forth in the applicable Order Form or Service Agreement in accordance with the payment terms specified therein. Unless otherwise stated, all fees are non-refundable. If any invoiced amount is not received by SiteTrax, Inc. by the due date, then without limiting SiteTrax, Inc.’s other rights and remedies: (a) SiteTrax, Inc. may charge interest on the past due amount at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower; (b) SiteTrax, Inc. may condition future subscription renewal on shorter payment terms; and (c) SiteTrax, Inc. may suspend access to the Services immediately if any account is more than ten (10) days past due, without liability to SiteTrax, Inc., until such amounts are paid in full. Any customer rights in AI Output Data remain subject to Section 3.1. 2.5 Service Reliance and Payment Obligations The Customer acknowledges that the delivery of the Services is complete when the Platform successfully captures and processes the asset data (AI Output Data) and makes such data available to the Customer through the designated delivery method (e.g., API endpoint, secure file transfer, or Service Portal access). If transmission to Customer’s designated endpoint fails due to issues with Customer’s systems, SiteTrax.io shall use commercially reasonable efforts to notify Customer of such failure. The Customer’s obligation to pay for the Services is not contingent upon the operational status, availability, or performance of the Customer’s own internal hardware, software, third-party systems, databases, spreadsheets, or Management Systems (including YMS or ERP). Service fees remain due and payable even if the Customer’s downstream systems are offline, unavailable, or unable to receive the AI Output Data. 3. Customer Content, Data, and Intellectual Property 3.1 Ownership of Customer Content and AI Output Data During the term of paid Services, the Customer owns all Customer Content and the resulting AI Output Data generated specifically for the Customer (e.g., OCR results, geolocation logs). 3.2 License to SiteTrax, Inc. for Service Delivery The Customer grants SiteTrax, Inc. a worldwide, limited, non-exclusive, sublicensable (solely to third-party service providers bound by confidentiality obligations), royalty-free license to host, copy, process, transmit, and display the Customer Content and AI Output Data solely as necessary for SiteTrax, Inc. to deliver, secure, support, and improve the Services in accordance with these Terms. This license shall survive termination solely to the extent necessary to comply with legal obligations or resolve disputes. For clarity, Customer ownership rights in AI Output Data are tied to an active paid subscription for the applicable Services, unless otherwise expressly stated in an Order Form or written evaluation agreement. AI Output Data generated during a free trial, pilot, evaluation period, suspension for nonpayment, or any period in which applicable fees remain unpaid may be subject to restricted access, non-delivery, or non-retention by SiteTrax.io, and no ownership or delivery rights shall vest except as expressly provided in the applicable Order Form or written agreement. 3.3 Data Retention and Storage SiteTrax, Inc. will retain the Customer Content and AI Output Data within the Services platform for a period of up to ninety (90) days following the date of generation or upload, at no additional charge to the Customer. After this 90-day period, SiteTrax, Inc. is not obligated to maintain or provide access to such data and may permanently delete it. The Customer is solely responsible for exporting, archiving, or otherwise securing their data before the 90-day retention period expires. Continued storage of data beyond the standard 90-day period may require separate agreement with SiteTrax, Inc. and may be subject to additional fees. 3.4 Ownership of Platform Intellectual Property SiteTrax, Inc., its licensors, or other providers own and retain all right, title, and interest in and to the Platform, the underlying software, computer vision models, algorithms, methodologies, documentation, trade secrets, trademarks, patents, and all other Intellectual Property Rights related to the Services. The Customer receives only a limited, non-exclusive, non-transferable right to access and use the Platform pursuant to these Terms. 3.5 Aggregated Data (Derived Data) SiteTrax, Inc. shall have the exclusive right to create, generate, use, and commercialize Aggregated Data derived from the Services, provided that such Aggregated Data is anonymized and does not identify or enable identification of the Customer or any individual. SiteTrax, Inc. retains a perpetual, irrevocable, worldwide, royalty-free right to use such Aggregated Data for any purpose, including but not limited to, operating, securing, improving, marketing, and benchmarking the Services. 3.6 Feedback If the Customer provides any suggestions, enhancement requests, recommendations, or other feedback to SiteTrax, Inc. relating to the operation or functionality of the Services, the Customer grants to SiteTrax, Inc. a royalty-free, worldwide, irrevocable, perpetual license to use, reproduce, modify, and incorporate such feedback into its Services. 4. Data Use, Model Training Opt-Out, and Privacy 4.1 Use of Data for Model Improvement SiteTrax, Inc. may use Customer Input Content and AI Output Data for internal quality control, troubleshooting, and general internal model improvement necessary for the core functionality of the Services. However, SiteTrax, Inc. recognizes the proprietary nature of Customer Input Content. 4.2 Customer Opt-Out for Proprietary Model Training The Customer shall have the right, exercisable through a written notice to SiteTrax, Inc. (as set forth in Section 12.2), to opt-out of having its proprietary Customer Input Content used for future, non-essential training, evaluation, or benchmarking of SiteTrax, Inc.’s proprietary AI models beyond the immediate scope of delivering the subscribed Services. This opt-out ensures that highly sensitive or proprietary input data is not used to train models that may be commercially deployed or refined to the detriment of the Customer’s competitive position. If the Customer exercises this opt-out right and requires training on proprietary assets (such as custom assets), the Customer acknowledges that such custom model development and dedicated data handling will be subject to a separate fee-based Statement of Work or Service Agreement. 4.3 Privacy Policy All information provided by the Customer to register for or use the Services, or collected by SiteTrax, Inc. in connection with the Services, is governed by SiteTrax, Inc.’s Privacy Policy (available at https://www.sitetrax.io/privacy-policy), which is incorporated herein by reference and made available to Customer at https://www.sitetrax.io/privacy-policy. The Customer consents to all actions taken by SiteTrax, Inc. with respect to information consistent with the Privacy Policy. SiteTrax, Inc. will provide the Customer with thirty (30) days’ prior notice of any material changes to the Privacy Policy that adversely affect the Customer’s rights. 5. Acceptable Use Policy (AUP) and Ethical Conduct Standards 5.1 General Compliance and Prohibited Uses The Customer may use the Services only for lawful purposes and in accordance with these Terms. The Customer agrees not to use the Services or the AI Output Data to: Violate any applicable federal, state, local, or international law or regulation. Infringe upon the intellectual property rights, privacy rights, or other proprietary rights of any third party. Upload harmful code, viruses, or material that is malicious or technologically harmful. Attempt to bypass, circumvent, or disable any access controls, usage limitations, or security features of the Platform. 5.2 Competitive and Security Prohibitions The Customer is expressly prohibited from engaging in activities intended to compromise the security or competitive position of SiteTrax, Inc. The Customer shall not: Modify, translate, reverse engineer, decompile, or create derivative works of any part of the Services or the underlying software. Use software, devices, scripts, robots, crawlers, browser plugins, or any other automated means to scrape, access, or interact with the Service in any manner not expressly authorized by SiteTrax, Inc. Monitor the availability, performance, or functionality of the Services for competitive benchmarking or comparison purposes. Access or use the Services for any competitive commercial purpose without the express written consent of SiteTrax, Inc. 5.3 Ethical AI and Surveillance Restrictions The Customer must adhere to strict ethical usage standards to prevent misuse of the AI Output Data. The Customer shall not use the Services or Output Data to: Profile, track, or make inferences regarding individuals or entities based on characteristics protected by federal non-discrimination laws (e.g., race, religion, gender, origin). Make or support decisions that could have a legal or material impact on a person, including, but not limited to, credit, educational, employment, housing, insurance, legal, medical, or other important decisions. Engage in unauthorized large-scale monitoring, surveillance, or tracking of individuals, including employees, based on their personal traits or location. Evaluate or classify individuals based on social behavior, personal traits, or biometric data, or infer individual emotions in workplace or educational settings. Generate or process content that is child sexual abuse material (CSAM) or promotes the grooming or endangerment of minors. 5.4 Professional Conduct and Non-Disparagement The Customer agrees to maintain professional conduct in all interactions related to SiteTrax, Inc. The Customer shall not make or publish any false, malicious, or defamatory statements that impair the business standing, reputation, or goodwill of SiteTrax, Inc. 6. Confidentiality 6.1 Definition of Confidential Information “Confidential Information” means all non-public, proprietary information disclosed by one party (“Disclosing Party”) to the other party (“Receiving Party”), whether oral, written, or visual, including, but not limited to, business plans, financial data, pricing models, marketing strategies, software code, algorithms, customer lists, and Customer Content. Confidential Information does not include information that: (i) is or becomes publicly available through no fault of the Receiving Party; (ii) was rightfully known by the Receiving Party prior to disclosure; (iii) is independently developed by the Receiving Party without use of the Confidential Information; or (iv) is rightfully obtained from a third party without restriction on disclosure. 6.2 Obligations The Receiving Party agrees: (a) to maintain the Confidential Information in strict confidence, using a reasonable degree of care, but no less than the care used to protect its own similar information; (b) to use such Confidential Information solely for the purpose of fulfilling its obligations or engaging with the Services as intended under these Terms; and (c) not to disclose such Confidential Information to any third party without the Disclosing Party’s prior written consent. 6.3 Permitted Disclosures The Receiving Party may disclose Confidential Information only if required by a final, non-appealable court order or legal mandate, provided that the Receiving Party: (a) gives the Disclosing Party prompt written notice of such requirement (if legally permitted); (b) cooperates with the Disclosing Party’s reasonable efforts to avoid or limit the scope of disclosure, at the Disclosing Party’s expense; and (c) discloses only the minimum information necessary to comply with the legal mandate. 6.4 Duration of Obligations The obligations set forth in this Section 6 shall survive the termination or expiration of the Services for a period of three (3) years. Notwithstanding the foregoing, obligations concerning any information that legally qualifies as a Trade Secret under applicable law shall remain in effect perpetually. 6.5 Remedies for Breach The Customer acknowledges that unauthorized disclosure or use of SiteTrax, Inc.’s Confidential Information, especially IP and algorithm details, may cause irreparable harm for which monetary damages alone may be inadequate. In the event of a breach or threatened breach, SiteTrax, Inc. shall be entitled to seek immediate injunctive relief to prevent or stop such breach, in addition to any and all other remedies available at law or in equity, including recovery of actual damages, costs, and reasonable attorney’s fees. 7. Warranties and Disclaimers 7.1 Mutual Warranties Each party represents and warrants that it has the full power and authority to enter into these Terms and perform its obligations hereunder. 7.2 Limited Service Warranty SiteTrax, Inc. warrants that the Services will perform substantially in accordance with the applicable documentation provided by SiteTrax, Inc., subject to Section 2.2. 7.3 Disclaimer of Warranty EXCEPT FOR THE LIMITED SERVICE WARRANTY PROVIDED IN SECTION 7.2, THE SERVICES ARE PROVIDED STRICTLY ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SITETRAX, INC. HEREBY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE. 7.4 Disclaimer on Information Reliance The AI Output Data generated by the Services, including OCR results and geolocation data, is made available solely for general information and asset tracking purposes. SiteTrax, Inc. does not warrant the accuracy, completeness, or usefulness of this information, which may contain errors, omissions, or inaccuracies. The Customer acknowledges that any reliance placed on such information is at the Customer’s own risk and the Customer shall independently verify any AI Output Data before making business decisions based thereon. To the maximum extent permitted by applicable law, SiteTrax, Inc. disclaims all liability and responsibility arising from any reliance placed on such materials by the Customer or any other visitor to the Services, or by anyone who may be informed of any of its contents. 8. Indemnification 8.1 SiteTrax, Inc. Indemnification SiteTrax, Inc. shall defend the Customer against any third-party claim or suit alleging that the Platform, when used in accordance with these Terms, infringes any patent, copyright, trademark, or misappropriates any trade secret enforceable in the United States (“IP Claim”). SiteTrax, Inc. shall indemnify the Customer for any damages, costs, and reasonable attorney’s fees finally awarded against the Customer as a result of, or for amounts paid by the Customer under a settlement approved by SiteTrax, Inc. of, an IP Claim. 8.2 Customer Indemnification The Customer shall defend SiteTrax, Inc., its affiliates, licensors, and service providers against any third-party claim or suit arising out of or related to: (a) the Customer Content, including any allegation that the Customer Content infringes any third party’s IP rights; (b) Customer’s breach of the Acceptable Use Policy (Section 5), including, but not limited to, unauthorized surveillance, profiling, or tracking; and (c) Customer’s negligence, gross negligence, willful misconduct, or violation of any applicable law or regulation. The Customer shall indemnify SiteTrax, Inc. for any damages, costs, and reasonable attorney’s fees finally awarded against SiteTrax, Inc. as a result of, or for amounts paid by SiteTrax, Inc. under a settlement approved by the Customer of, such claims. 8.3 Procedures The indemnifying party’s obligations under this Section 8 are conditioned upon the party seeking indemnification (a) giving prompt written notice of the claim; (b) granting the indemnifying party sole control of the defense and settlement of the claim; and (c) providing all reasonable assistance, information, and cooperation necessary to the defense. 9. Limitation of Liability (LoL) 9.1 Disclaimer of Consequential Damages IN NO EVENT WILL SITETRAX, INC. OR ITS AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE TO THE CUSTOMER OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO, LOST REVENUES, LOST PROFITS, LOSS OF DATA, OR REPUTATIONAL HARM, WHETHER SUCH LIABILITY IS ASSERTED ON THE BASIS OF CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 9.2 Maximum Liability Cap SITETRAX, INC.’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, REGARDLESS OF THE NATURE OF THE CLAIM, SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY THE CUSTOMER TO SITETRAX, INC. DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. 9.3 Exceptions to Exclusion and Cap THE LIMITATIONS AND EXCLUSIONS SET FORTH IN SECTIONS 9.1 AND 9.2 SHALL NOT APPLY TO: (A) THE CUSTOMER’S PAYMENT OBLIGATIONS; (B) AMOUNTS PAYABLE PURSUANT TO THE INDEMNIFICATION OBLIGATIONS UNDER SECTION 8; OR (C) LIABILITY ARISING FROM BREACHES OF SECTION 3 (INTELLECTUAL PROPERTY) OR SECTION 6 (CONFIDENTIALITY). 10. Suspension and Termination 10.1 Term These Terms commence on the Effective Date and remain in effect until all subscriptions granted under all Order Forms have expired or been terminated, unless terminated earlier as provided herein. 10.2 Termination for Cause Either party may terminate these Terms and any related Service Agreement immediately if the other party: (a) materially breaches these Terms and fails to cure such breach within thirty (30) days after receiving written notice thereof; or (b) becomes insolvent or subject to involuntary or voluntary bankruptcy or liquidation proceedings. 10.3 SiteTrax, Inc. Right to Suspend SiteTrax, Inc. may suspend the Customer’s access to the Services immediately, without prior notice or a cure period, if SiteTrax, Inc. determines, in its reasonable discretion, that: (a) the Customer has violated Section 5 (Acceptable Use Policy); (b) the Customer’s use poses a threat to the security or integrity of the Platform or other customers; or (c) the Customer’s account is more than ten (10) days overdue in payment. 10.4 Effect of Termination Upon termination or expiration of these Terms: (a) all rights granted to the Customer under these Terms will immediately cease; (b) the Customer shall immediately cease all use of the Services; and (c) the Customer shall pay all outstanding fees and charges accrued prior to termination. Sections 3.3, 3.4, 6, 7.3, 8, 9, 11, and 12 shall survive the termination or expiration of these Terms. 11. Governing Law and Dispute Resolution 11.1 Governing Law These Terms and any dispute or claim arising out of or related to them shall be governed by and construed in accordance with the internal laws of the Commonwealth of Virginia, without giving effect to any choice or conflict of law provision or rule. 11.2 Informal Dispute Resolution The parties agree to first attempt to resolve any dispute, controversy, or claim arising out of or relating to these Terms through good faith negotiation. Before initiating any formal proceedings, the complaining party must provide the other party with written notice of the Dispute, including a detailed description of the issue and the relief sought, and the parties shall allow thirty (30) days from receipt of such notice to resolve the Dispute. 11.3 Mandatory Binding Arbitration Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that cannot be resolved through informal negotiation shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in Norfolk, Virginia, U.S.A. The parties shall equally bear the administrative fees and costs of arbitration as prescribed by the AAA rules; provided that the arbitrator shall have the right to award reasonable attorney’s fees to SiteTrax, Inc. in accordance with any provisions of the MSA or its Appendices. The arbitration award shall be final and binding, and judgment on the award may be entered in any court having jurisdiction thereof. 11.4 Exceptions to Arbitration Notwithstanding Section 11.3, either party may seek injunctive relief or other equitable remedies in a court of competent jurisdiction located in the Commonwealth of Virginia related to the actual or threatened infringement, misappropriation, or violation of that party’s Intellectual Property Rights or Confidential Information. 12. General Provisions 12.1 Assignment The Customer may not assign, delegate, or transfer these Terms or any of its rights or obligations hereunder without the prior written consent of SiteTrax, Inc., except in connection with a merger, acquisition, or sale of all or substantially all of the Customer’s assets. SiteTrax, Inc. may assign or subcontract these Terms or any of its rights or obligations hereunder without the Customer’s consent. 12.2 Notices All operational communications may occur by email, SMS, push notifications, or phone. All legal notices must be in writing and may be sent by email to a designated legal contact, postal mail, or through the Platform’s designated support portal. 12.3 Force Majeure Neither party shall be liable for any delay or failure in performance under these Terms due to causes beyond its reasonable control, including, but not limited to, acts of God, war, terrorism, pandemics, natural disasters, or failure of internet or public telecommunications infrastructure. 12.4 Severability If any term or provision of these Terms is deemed invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of these Terms or invalidate or render unenforceable such term or provision in any other jurisdiction. 12.5 Entire Agreement These Terms, together with any applicable Order Forms, constitute the sole and entire agreement between the Customer and SiteTrax, Inc. regarding the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services.

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